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The major advantage of an electronic ticket (e-ticket) is that because your flight details are in the airline's computers, the e-ticket cannot get lost, forgotten, or stolen. Your travel plans can also be altered without the need to print and deliver a new ticket. If your airline offers online or self-service kiosk check-in, you can use these to print boarding passes, thus saving time at the airport.

The major disadvantage of e-ticket is that your flight details are in one specific airline's computers, so other airlines cannot access them. This is not a problem, but can be a major headache if a flight cancellation requires you to switch to a flight with another airline. If this happens, get an "endorseable" paper ticket from the original airline as backup before heading for the other airline's counter.

Likewise, for complex itineraries involving multiple airlines (like round the world flights), you should opt for a paper ticket, especially since inter-airline e-ticketing agreements are not that common yet.
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Not all destinations offered by major airlines are e-ticket eligible. But for the destinations that are e-ticket eligible, your airline may levy a surcharge if you choose to purchase a paper ticket.

All e-tickets have PNR (Passenger Name Record). If you need to talk to a staff of the airline, first quote this PNR. It will make things easy.

Always spell our PNR with the NATO phonetic alphabet (Alpha Bravo Charlie Delta Echo Foxtrot Golf Hotel India Juliet Kilo Lima Mike November Oscar Papa Quebec Romeo Sierra Tango Uniform Victor Whiskey X-ray Yankee Zulu). This is much easier than trying to spell out your last name, and you will gain some instant respect for sounding like a pro !

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